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Testimonials

I received the ring in a lovely gift box and the valuation certificate as promised. I couldn't be more delighted. My wife will love it.
Stephen C

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FAQ's



       • 
I have never purchased diamonds via the internet. Is it safe?
      •
Do you have showrooms that we can come and see your stock?
      •
Is shopping with Buy Fine Diamonds secure?
      •
What is your return policy?
      •
I like a piece of your Jewellery, but would you make a small change for me?
      •
Do you offer ring sizing?
      •
How much would a 1 carat diamond cost?
      •
What is the best diamond clarity?
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Are your diamonds certified?
      •
What’s the difference between platinum and white gold?
      •
Do you sell other diamond jewellery?
      •
How can you guarantee that the diamond I am buying is what you say it is?
      •
What's my birthstone?

 

• I have never purchased diamonds via the internet. Is it safe?
Ans - The BuyFineDiamond automated payment system uses an encrypted server and so your details are 100% secure. The internet is being used by most people all over the world who realize that they can make huge savings compared with buying from your local jeweler on items such as diamond engagement rings, diamond rings and diamond jewellery.


• Do you have showrooms that we can come and see your stock?
Ans - Yes, you can visit us in Heart of London Jewellery District, Hatton Garden, Call us to book an appointment,

UK Customers: 0207 404 0492
Customers Outside UK: 00 44 207 404 0492

Buy Fine Diamonds
7, 88-90 Hatton Garden
London EC1N 8PN
UK

 

• Is shopping with Buy Fine Diamonds secure?
Ans - At BuyFineDiamonds, complete security for customer transactions is our primary concern. All information provided by you is securely transmitted to us, the standard method accepted industry wide for your payment gateway. As for your purchase from us we are very confident that you will be extremely pleased with your jewellery. In case of any doubt about the product you receive, we offer a 30-Day money back guarantee.

 

• What is your return policy?
Ans - Return your purchase to us, undamaged, unaltered in its original condition within 30 days of taking delivery.

 

• I like a piece of your Jewellery, but would you make a small change for me?
Ans - Most of our Jewellery is customizable in a lot of ways having multiple options to choose from within the product. You can customize your metal, stones etc. If you don't find your preferred options within the product then kindly mail us and we shall strive to make it available.

 

• Do you offer ring sizing?
Ans - Yes, we do offer sizing on any ring purchased on our site. We charge £30 for gold rings and £50 for platinum rings. If resizing more than 2 sizes up or down then the charges might be much more.

 

• How much would a 1 carat diamond cost?
Ans - This answer can’t be given in one sentence because diamond’s prices are depends on color and clarity of it so if you don’t have much knowledge about diamonds don’t worry we are here you can call us or can meet us directly to clear all your questions regarding diamonds and its prices here you can Book an Appointment with us or you can have a look to our Diamond Education for quick guidance.

 

• What is the best diamond clarity?
Ans - While making a diamond purchase, you need to keep in mind the 4C’s- cut, color, clarity and carat- which are the key characteristics in a diamond. Generally the best quality diamonds are those with maximum brilliance which is determined by the cut of the diamond and no tinge of yellow in case of the regular colorless diamonds. The carat, that is the weight of the diamond, is most often a matter of personal tastes. For more information about the 4C’s you can visit our education section which is designed to encourage people to make an informed purchase.

 

• Are your diamonds certified?
Ans - Yes, we also sell certified diamonds for example GIA (Gemological Institute of America), IGI (International gemological institute), EDR (European Diamond Reports)

 

• What’s the difference between platinum and white gold?
Ans -  Platinum is a naturally white metal. It does not need to be alloyed for color.
- How is white gold made? White gold is an alloy of gold and some white metals such as silver, nickel or palladium. The white color is achieved by a careful choice of the alloying metals, which bleach the deep yellow of pure gold. The amount of alloy mixed with gold is called its karat. The key to understanding gold karat is the karat value over 24. An example is a 14-karat gold wedding ring. It is14/24, which equals 58.3% gold and 41.7% alloy. The white color is achieved by a careful choice of the alloying metals, which bleach the yellow of pure gold.  More......

 

• Do you sell other diamond jewellery?
Ans - Yes for sure, we are the direct manufacturer and supplier to many retailers in the UK and around the world. Our factory is based in Surat, where 90% of the worlds diamonds cuts and polished. We are based in special economic zone in Surat with more than 500 jewellery manufacturers providing best competitive prices for the diamond jewellery. We can supply you other diamond jewellery on special order too.

 

• How can you guarantee that the diamond I am buying is what you say it is?
Ans - Our aim is to achieve absolute customer satisfaction by providing the highest quality. With our on-staff gemologist and quality assurance department, you can rest assured that you are getting only the highest quality, best product.

 

• What's my birthstone?
Ans -

January – Garnet
February – Amethyst
March – Aquamarine
April – Diamond
May – Emerald
June – Pearl
July – Ruby
August – Peridot
September – Sapphire
October – Opal
November – Topaz
December – Turquoise